Shipping Info
- How much is the shipping usually?
We
are centrally located in Denver, Colorado. It is usually
$10-$20 to send a laptop to us by DHL, FedEx , or UPS ground. If you ship your
laptop
to us we will
ship the laptop back to you for free via UPS. If you need a laptop ASAP you can
prepay the overnight shipping back to you. We use UPS because it is
the most
"gentle" handler of packages when compared to DHL or USPS priority. FedEx
ground is gentle too but a bit pricey. It never takes more than 2 days to get
your laptop
back by UPS if you are in the midwest, east coast, or south. Canada clients
please be patient because USPS takes about 10 days to move the laptop across the
border.
Our Shipping Address:
Kuznetsov Group
5757 W. 64th Avenue
Arvada, CO 80003
- While not mandatory, it's always good to
eMail first if you can. We can
help you make sure you don't forget important details. This will also help
minimize your turnaround time.
- Fill out completely the following form and include a copy in the box
with your laptop. Laptop
Inventory & Disclaimer Form.
- Shipping is safe as long as you provide adequate protection inside the
laptop's packaging like bubble wrap around the laptop and a couple of inches
of foam around that. We will ship your laptop back to you in the packaging
in which it was sent to us.
- We are not responsible for any damage during shipment. If you adequately
package your laptop, however, you won't have to worry about any damage while
in transit.
- You ship to us using your preferred method of delivery, however we ship
back to you via UPS Ground. Expedited shipping is available upon your
request at an additional charge. Insurance is your responsibility. We will
automatically put $500 insurance on the package unless you request more
insurance.
- Your cheque is not cashed until we call you and confirm that we can
perform the requested repair. Repairs cannot be started without some form of
pre-payment.
- We accept Cashier's Cheques, Money Orders or we can invoice via secure
Google Checkout payments. Cashier's Cheques and Money Orders need to be made
out to "Kuznetsov Group".
- We don't charge extra for handling. You pay what we pay for shipping
back to you.
- You'll always get fast, courteous and most importantly competent
service!
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